IT Career Guides & Free Resources
Expert roadmaps, tutorials, salary guides and interview prep across Data Science, Generative AI, Python, Cloud & Analytics β written by GloryTecks trainers in Hyderabad.
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Customer Segmentation for Analysts: A Practical Guide
Customer segmentation for analysts, worked through on a real online shop's 4,293 customers: computing recency, frequency and monetary value, scoring them into quintiles, turning scores into named segments, finding that a quarter of customers bring two thirds of revenue, and deciding what to do with each group.
Building a Customer Support Bot with LLMs
A useful support bot knows when to answer and when to hand over. This guide sets out the architecture of an LLM support bot, then routes 3,080 real banking queries to 77 intents with a small embedding model and shows how a confidence threshold trades the share the bot answers against how often it is right.